Privacy Policy
Effective Date: October 21, 2026
Parrezia, LLC (“Parrezia,” “we,” “us,” or “our”) operates myhealthcareplaybook.com and the educational program My Healthcare Playbook.
We respect your privacy and believe visitors should understand how their information is collected, used, shared, and protected.
This Privacy Policy explains our information practices when you visit our website, contact us, register for educational programs, or otherwise interact with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact form or communicate with us.
- Register for an educational class or event.
- Complete an optional educational survey.
- Request information about our programs or educational materials.
- Subscribe to optional communications, when available.
Depending on the activity, this information may include your name, email address, organization, message, registration details, and survey responses.
Our website hosting provider and related technologies may also process technical information, including IP addresses, browser types, device information, and website usage information.
We encourage visitors to provide only the information reasonably necessary for their inquiry or participation.
2. Contact Form Submissions
Our website uses Kadence Advanced Form to receive inquiries.
When you submit our contact form:
- The information you enter is sent to our designated business email account.
- Contact form submissions are not intentionally saved as entries in our WordPress database.
- We do not use a separate WordPress contact-form entry log.
- Submitted information may remain in our business email system as part of our correspondence records.
Our business email services are provided through Microsoft 365.
Although our contact form is configured for email delivery rather than WordPress entry storage, information may be temporarily processed by our website, hosting infrastructure, and email delivery services. Technical, security, or email delivery logs may also be maintained by those services.
We use contact form information to respond to inquiries and communicate about our educational programs.
Please do not include personal medical information in general contact form submissions.
3. How We Use Information
We use personal information for purposes including:
- Responding to questions and requests.
- Managing educational classes and registrations.
- Providing requested educational materials.
- Communicating about programs and organizational opportunities.
- Evaluating and improving our educational offerings.
- Maintaining website functionality and security.
- Complying with applicable legal requirements.
We use information for purposes reasonably related to the reason it was provided, unless another use is permitted or required by applicable law.
4. Health and Medical Information
Parrezia provides general healthcare education, including information intended to help individuals better understand healthcare communication, preparation, and navigation.
Our website and general contact form are not intended for medical consultations, diagnosis, treatment, or individualized medical advice.
Please do not submit medical histories, diagnoses, medications, medical records, insurance identification numbers, or other sensitive health information through our general contact form.
Communicating with Parrezia through this website does not establish a healthcare provider-patient relationship.
If sensitive health information is submitted inadvertently, we may take reasonable steps to limit unnecessary access to or retention of that information, subject to applicable legal obligations.
Parrezia’s handling of health-related information depends on the nature of the information and the services involved. This Privacy Policy does not represent that all information collected through our website is subject to the Health Insurance Portability and Accountability Act (HIPAA).
5. Cookies and Website Technologies
Our website uses cookies and similar technologies to support website functionality, security, and certain WordPress features.
These may include cookies that verify browser functionality or remember access to password-protected content.
We do not currently intentionally use advertising or marketing tracking cookies on our website.
Our hosting provider and other website technologies may also process technical information, such as IP addresses, browser information, and website activity, independently of cookies.
You may manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
We may review and update this section as our website technologies or information practices change.
6. Third-Party Service Providers
We use third-party services and website technologies to support our operations.
These currently include, as applicable:
- Hostinger: Website hosting, technical infrastructure, and related website services.
- WordPress and Kadence: Software used to manage website content and contact form functionality.
- Microsoft 365: Business email communications and receipt of contact form submissions.
- Fillout: Educational class registration and related forms, when used.
Different services may collect or retain information differently.
For example, information submitted through our WordPress contact form is delivered to our business email account, while class registration information submitted through Fillout may be processed and stored within Fillout’s systems.
Our use of WordPress and Kadence does not necessarily mean that those software providers receive copies of every form submission.
Third-party service providers may process information as necessary to provide their services and may maintain their own technical or security records.
Their privacy practices are governed by their applicable policies and agreements.
We may update the services we use as our operations evolve.
7. Information Sharing
We may disclose information to service providers when reasonably necessary to operate our website, respond to inquiries, administer educational programs, or maintain security.
We may also disclose information when required by applicable law, in response to lawful requests, or when reasonably necessary to protect our rights, users, or operations.
We do not sell personal information.
We do not share personal information with third parties for their independent advertising or marketing purposes as part of our current business practices.
8. Email Communications
We may send emails related to inquiries, educational class registrations, requested materials, and other communications initiated by visitors.
If we offer optional newsletters, educational updates, or promotional communications, participation will be voluntary, and we will provide an appropriate method to unsubscribe.
Opting out of optional promotional communications does not necessarily prevent us from sending messages needed to respond to an inquiry or administer a requested registration.
If we introduce a third-party email marketing platform, we may update this Privacy Policy to describe its role in processing subscriber information.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal, operational, and recordkeeping requirements.
Retention depends on the type of information and its purpose.
For example:
- Contact inquiries: Messages may remain in our business email account while needed for correspondence, follow-up, or legitimate business records.
- Class registrations: Registration information may be retained to administer programs, maintain participation records, and address related inquiries.
- Educational surveys: Responses may be retained for program evaluation and improvement.
- Technical records: Hosting, security, and email service providers may maintain technical logs according to their own operational practices.
We may periodically review information and delete records that are no longer reasonably necessary, subject to applicable requirements.
We do not currently establish a single fixed retention period for every category of information.
10. Information Security
We take reasonable steps intended to protect personal information against unauthorized access, disclosure, alteration, or loss.
These steps may include appropriate account access controls, secure website connections, software maintenance, and security features available through our hosting and email providers.
Access to personal information is intended to be limited to those who reasonably need it for business operations.
No electronic transmission, website, or storage system can be guaranteed completely secure.
Visitors should avoid submitting sensitive personal or medical information through general website forms.
11. Your Privacy Choices and Requests
You may contact us to ask about personal information we maintain about you or request its correction or deletion.
We will review requests and respond as appropriate under applicable law, subject to identity verification, legal obligations, and legitimate retention requirements.
To submit a privacy-related request, visit our Contact page and identify your message as a Privacy Request.
If you cannot use the contact form, you may request an alternative contact method through another available communication channel provided by Parrezia.
We may request information reasonably necessary to verify your identity before fulfilling certain requests.
Depending on your location and applicable law, you may have additional rights regarding your personal information.
You may also manage cookies through your browser settings and unsubscribe from optional promotional emails using the instructions provided in those messages.
12. Age Restrictions and Minors
Our website’s interactive services, contact forms, and online registrations are intended for individuals 18 years of age or older.
We do not knowingly solicit personal information directly from individuals under 18 through these services.
If we become aware that personal information has been submitted by an individual under 18 without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.
A parent or legal guardian may contact us regarding personal information submitted by a minor.
This section does not prohibit individuals under 18 from reading publicly available educational content on our website.
Participation by minors in in-person educational programs, when permitted, may be subject to separate registration requirements and parental or legal guardian authorization.
13. External Websites and Embedded Content
Our website may include links to external websites, educational resources, or content operated by third parties.
Embedded content, if used, may allow third-party providers to collect technical or usage information when visitors interact with that content.
We do not control the privacy practices of independently operated websites or services.
We encourage visitors to review the privacy policies of those providers before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, educational programs, technologies, information practices, or applicable legal requirements.
When changes are made, we will publish the revised policy on this page and update its effective date.
We encourage visitors to review this policy periodically.
15. Contact Information
For questions about this Privacy Policy or our information practices, contact:
Parrezia, LLC
Website: https://myhealthcareplaybook.com